🌟 FREQUENTLY ASKED QUESTIONS 🌟
WHAT ARE THESE PRINT THINGS YOU'RE SELLING?
A print is artwork/illustration. Our prints are designed in house at Colourful Life and are digitally drawn by Amy. Currently, our prints are offered without frames, allowing you to pick a framing style that complements your taste and space. And here's the cherry on top – we're actively working on expanding our offerings to include stunning framed prints! Keep an eye out for updates as we continue to find more ways to make your spaces pop with our vibrant creations. 🎨🖼️
HOW ARE YOUR ITEMS SENT TO ME?
In a variety of ways! It depends on the items you order. If ordering a few prints in A5-A4, they will likely be delivered in board backed envelopes to ensure there is no issues with bent corners whilst in transits. Our A3 prints are sent in postal tubes.
All of our other products are sent boxed, we try to fit as many products in postbox friendly sizes to avoid you having to go to your local post office depot.. because who has time for that?! 🌈🎨
HOW QUICKLY WILL MY ITEMS ARRIVE?
Our processing time is 3-5 working days, because we design and create many of the products ourselves. We post everything 2nd class post as standard and you won't pay and postage costs for this. If you need things more speedily- we have options to upgrade to 1st class or tracked posted. 📦
If you need something super speedily (we understand, everyone forgets a birthday from time to time!) drop us a message and we'll see what we can do. 🎁🚀
DO YOU OFFER INTERNATIONAL SHIPPING?
We sure do 🌞
DO YOU HAVE A PHYSICAL SHOP?
Not yet! It's the dream but, for now, we're mainly online. However, we do have some stockists, check out our stockists page for more info! 💌🎁
DO YOU OFFER CUSTOM DESIGNS?
We love to create custom designs- currently we only create custom prints but we are looking to expand this into further products soon. If you do want a custom print, us the contact us page to send a request. ✨🖋️
WHAT'S THE DEAL WITH RETURNS OR CANCELLATIONS?
We have a separate returns page where you can find all that info. 🌠📦